In short - do not waste your time, do not waste your money, do not risk your practice…. Expect hot-patches to fix the bugs in each release - the development process is broken. If you write a prescription, do not expect the SIG and DISP to flow through to the med list - you have to enter that in different fields because the developers cannot figure out how to capture that in the med list. (The developers of this software do not care to bother with providing Soundex search capability. Get a multi monitor system because you will need to have an ICD10 search site up on another monitor to move your day forward. Prepare to memorize ICD-10, because you can no longer rely on your EMR to search for codes. Not a day goes by without my wondering whether the software developers really have this much disrespect for a healthcare providers time. Don’t let the flashy marketing materials fool you, there is no substance. If you like wasting 1-2 hours per day babysitting software, this is the application for you. Having worked with EMR’s since 2005 on multiple platform, I think the description that this is a “slow motion train wreck running into a dumpster fire” only partially captures the effect this software has on a providers efficiency. It is hard to put into words what a total time sink this EMR represents.
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